Traits of a reputable NYC moving company

There is a lot of planning involved when it comes to moving. One of the biggest decisions to make is whom to trust to transport all your belongings. As we at the Best Movers NYC can tell you, finding reliable movers isn’t an easy task for everyone. Midst all the preparations and packing it can be time-consuming to go through countless websites and phone numbers and try to make the best choice. So to help you choose wisely here are some traits of a reputable NYC moving company that you should look for.


A good moving company will see you as a potential client right from the start. This means that you should expect a person representing the company to be attentive. If you are talking to a reputable company they will ask you for details about the move. For example, they will want to know whether you need commercial movers in NYC or residential ones. They will also be willing to provide you with free moving estimates. Besides this, there are more factors that can tell you whether a company is acting professionally or not. Here are some of them:

  • Communication
  • Precision
  • Honesty
NYC from above to represent what traits of a reputable NYC moving company are
In a big city – how to spot traits of a reputable NYC moving company?


You will be able to tell whether you are talking with the professional moving company right away. When answering the call reputable companies will let you know exactly whom you have reached instead of answering with a generic “a moving company“. Businesses that are proud of their brand will gladly display it. You would want the person on the other end of the line to be pleasant and well informed about different logistical details that are required for a moving job. They should also be able to provide you with an overview of the way their company usually conducts business.


Well-established residential movers in NYC should be able to give you precise and useful information about your move. On top of the initial free estimate of cost, they will usually send somebody over to your home to get a clearer picture of the situation. Upon this, a good company will be able to provide you with a much more precise estimate of moving costs. They will ask what are the things you intend to relocate. They will also want to know important details such as whether you want to do your own packing or pay extra for the service. A good company will want to know in advance about the exact date of your move so they can keep their schedule open for you.


Another one of the traits of a reputable NYC moving company is honesty. A lot of moving companies will downplay or outright lie about the costs. Reliable movers will be upfront with all the information that is important for you to make your decision in hiring them. If things you are asking for add extra fees they will tell you. They also won’t lie to you about any potential risks that might be involved in transporting more fragile and valuable items in your inventory. So if you think a moving company is withholding information from you that is a sign that you are not dealing with professionals. In this case, your best option is to look for a different company.

One of the traits of a reputable NYC moving company is its presence on the internet

Before you hire a company you should always check what experience other people have had with it. It is a good idea to search on the internet for reviews. Most companies have sections on their sites for customers to leave comments. If a company lacks a website, it might not be a very reputable one. A lot of respectable movers in NYC also have moving blog pages on their websites. This helps them better engage with the customers. Blogs can also have some useful tips for people intending to move.

wooden blocks spelling word blog
Any reputable company has an internet presence!

A reputable company is recommended by friends

Besides looking online for reviews, you can also ask people you know for their opinions. If there is somebody in your family or among your friends who had relocated recently you might want to check with them about their experiences. You can always count on first-hand information people who are close to you can provide.

If your friends or family recommend you a moving company, like they would with our long distance movers NYC, then it is probably reputable. They wouldn’t refer you to a moving business if they were not satisfied with the service it provided. On the other hand, somebody close to you might have had an unpleasant experience with their movers. This is still useful information so you can avoid hiring the same company.

A reputable company has its own equipment and trucks and offers packing services

A company that knows its business will have its own equipment. You would want the NYC movers you hire to be well equipped. They should have their own trucks and other vehicles at least. You should also expect them to have professional packing material, trolleys, and anything else that is needed for the best quality move. If a moving company needs to rent moving trucks, it might not be a well-established one. Any reputable moving company usually offers additional services.

For example, they might provide a professional packing service. This is very useful for those who do not have much experience moving. Well-practiced movers, like residential movers Staten Island, will be able to pack you up better and faster than if you were to do it yourself. Professional packing material will also help you to protect your belongings for the duration of a move.

They should be licensed

When it comes to the USA, there are some standards any company that does transportation needs to adhere to. You would want to check whether movers you want to hire pass all the safety regulations that are required of them. One of the most important traits of a reputable NYC moving company is that it should be registered with Federal Motor Safety Administration (FMSA). All the companies that are registered have a US DOT number.

license plates
You want your moving company to be licensed with FMSA.

Any good company has this number listed somewhere on their website. Looking up a company based on that number can provide you with any possible complaints people registered against a company. If a company does not have a US DOT number it goes to show a lack of professionalism.

Final thoughts

Now that you know the main traits of a reputable NYC moving company, we are sure you will have a much easier time picking the best movers for your relocation. Contact our professionals to get your free quote today, and – good luck with your move!

Latest Posts